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HPIN

Welcome to HPIN – the largest heat pump installer network in the UK

What is HPIN?

HPIN (the Heat Pump Installer Network) is the largest community of trained heat-pump installers in the UK.

We make it easy for installers and homeowners to install air source heat pumps. So, whether you’re a gas engineer, plumber or electrician, you’ll get access to the expanding heat-pump market.

If you’re new to installing heat pumps, we’ll support you with training so you can start your installs. If you’re a seasoned heat pump installer, you can also use our MCS umbrella scheme for your own leads and access MCS accreditation and the Boiler Upgrade Scheme for your customers. We’ll do the admin and grant applications so you can focus on your installs.

Joining us is easy, just create your account below:

How does HPIN work

HPIN has been designed by installers for installers – just like you.

There are no fees to join. Simply create your account, upload your training documents and we’ll get your started.

Be part of HPIN your way:

  • MCS Umbrella Scheme: If you use our MCS Umbrella Scheme, HPIN Direct, we’ll do the system design, MCS compliance, BUS grant, kit delivery and do the audit and commissioning for you. We’ve also teamed up with Dakin, Ideal and Vaillant to give you access to simple heat pump bundle pricing.
  • Access to pre-sold jobs: As a HPIN Certified Installer and you could get access to presold jobs from EDF Heat Pumps in your area. You do the install and get paid on average £3.5k at the end of the job.
  • Referrals: When you onboard with HPIN you can also make referrals to us for us and we’ll do the selling for you. You’ll keep the install and we’ll give you a £500 referral bonus as a thank you.

Come and join us today.

For Installers

Are you looking to install more heat pumps?

Benefits of HPIN

HPIN Is for everyone – Heat pump installers, HPIN installers, Heat Geeks, Gas Engineers and Plumbers – come and join us.

No monthly subscriptions

Unlike other MCS Umbrella schemes
(HPIN Certified and HPIN Solo Installers)

MCS Compliance

We do the audit and commissioning
(HPIN Certified and HPIN Solo Installers)

Access to BUS

We do the applications for you
(HPIN Certified and HPIN Solo Installers)

System supply

Heat pump systems in one fixed price – no upfront payment needed
(HPIN Certified and HPIN Solo Installers)

Industry-leading software

Free access to our industry-leading design tools
(HPIN Certified Installers only)

Fast & simple process

We audit every job for quality and compliance
(HPIN Certified and HPIN Solo Installers)

Register Now

For Homeowners

Are you a homeowner wanting to install a heat pump in your home?

Benefits of HPIN

HPIN gives you the confidence that your heat pump installation is carried out by a certified professional

MCS Compliance

HPIN ensures that your heat-pump installation is done by a qualified, trained professional – only MCS-certified installations are eligible for the Boiler Upgrade Scheme.

Access to Government grants

We’ll apply for the Boiler Upgrade Scheme on your behalf and apply the discount to your installers’ quote.

Your heat pump

We’ll supply everything your installer needs to install your new air source heat pump and deliver it to your home in time for your installation.

Simple quoting process

Your installer will provide you with a quote. We’ll then take your payment and get your installation date booked in.

Trusted process

We’ll pay your installer once your install passes our audit and you confirm you’re happy with your new heat pump.columns

Talk to a Consultant for a free no obligation quote


Frequently asked questions

HPIN is the largest heat pump installer network in the UK. HPIN gives all plumbers, electricians and heating engineers a route to installing heat pumps and growing their business.

Joining HPIN is free. We don’t charge monthly subscription or a fee to sign up.

If you want to use our MCS umbrella scheme, this is also free.

For MCS umbrella scheme jobs, we ask installers to pay £250 (£350 from plans) towards the design cost.

We also charge £250 for auditing and commissioning. We advise installers to add theses costs to their customer quote.

If you have any questions, please contact the team at info@hpin.co.uk

  • You can use HPIN in several different ways to grow your business:
  • Use our MCS umbrella scheme
  • Become a certified installer and refer your leads to us
  • Become a certified installer and get access to pre-sold jobs

Creating your HPIN account is easy. All you need to do is visit www.hpin.co.uk/register and complete the online form.

We will need the following documents from you to get you onboarded:

Your National Insurance Number

Your company details

Qualifications and supporting documents, such as:

  • NVQ Level 2 or 3 in Heating/Plumbing
  • Gas Safe Registration Number
  • Oftec Registration Number
  • G3 Unvented Qualification Certificate
  • Public Liability Insurance Certificate

 

Don’t worry. If you don’t have all these documents to hand, please still go ahead with registration and you can upload supporting documents later.

Our team will be on hand to support you.

You can still create your account on the HPIN website without uploading your documents however, you will need to supply all of these before we can onboard you properly and progress any jobs for you.

If you need help, contact info@hpin.co.uk and the team will advise you.

You can reset your password on the HPIN website by visiting www.hpin.co.uk/forgot-password

If you need help, contact info@hpin.co.uk and the team will advise you.

Once you have onboarded and completed and returned your Supply of Service, you can submit your own jobs at https://www.hpin.co.uk/new-job/

We will ask you some questions about the job. Please answer as many of the questions as you can so that our team can get your job started.

As an absolute minimum we need the following information:

  • Customer name, email and telephone number
  • Confirmation that the customer is the owner of the house
  • Property type
  • Does the property have a valid EPC?
  • Does the customer require access to the Boiler Upgrade Scheme?
  • Any plans or documents if you have them

 

If you need help, contact info@hpin.co.uk and the team will advise you.

If you are not comfortable selling a heat pump to your customer, we can do this for you.

Access to making referrals is for HPIN Certified installers who have completed our training and fully onboarded with us. Once you have done this, you can submit a referral at https://www.hpin.co.uk/new-referral/

We will ask for the following information:

  • Customer name, email and telephone number
  • Customer address
  • Does the property have a valid EPC?

 

One of our consultants will then contact the customer and start the sales process.

If the referral results in a guaranteed install, you will keep the install and get a £500 referral fee from us.

If you need help, contact info@hpin.co.uk and the team will advise you.

If you are new to heat pumps, you can sign up for one of our training courses at www.hpin.co.uk/hpin-training

At our training academy in Essex, our purpose-built bays and classrooms house multiple heat-pump brands, giving you realistic, hands-on experience.

If you need help, contact info@hpin.co.uk and the team will advise you.

We also offer the following courses:

  • Water regulations training
  • Low temperature heating design course
  • BPEC G3 (stored hot water)

 

These courses are normally priced at £599 but you can get qualified for only £69.99

Who is my point of contact if I need help?

Our HPIN team are ready to help when you need them. Please contact info@hpin.co.uk and the team will help you.

Our HPIN team are ready to help when you need them.

Please contact info@hpin.co.uk and the team will help you.